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Frequently Asked Questions

For every question there is an answer! Here we listed many of our frequently asked questions for you at a fingertip. If you encounter any other questions, make sure to contact us !

Our training courses are built to support new talents for the industry and those who already know a bit about clinical research.

VIARES is a global online platform and we have students from all continents. You can access and learn from any location. 

Depending on your purchased plan, you can access your course three months, six months, one year of for life-time. Please check on the course page which option is best for you.

You can extend your access to your course and certificate by ordering your course extension today. This can be for:

  • 12, 6, 3 or 1 month(s) (applied to one course), or
  • life-time (applied to all courses)

Our trainings are recognized by the global CRO industry.

You can order the training on the website. An account will be created if you don’t have one and you will be directed to your training course to have immediate access.

More and more entry level roles now require some work experience and/or relevant clinical research training. Our training courses will help bridging this step. We are actively promoting you with our industry partners like.

Yes we do. Next to the training courses we also provide career services including:

  • access to our daily updated global job listing
  • you can join our talent community, where we reach out to you with job opportunities we get from our network
  • a free online course to get your CV up and running
  • paid application coaching with our talent expert

Our trainings range from 50 to over 150 hours in total. Please see the training pages.

Each program consists of multiple modules. Our modules can contains eLearning, assignments, tests and live and recorded webinars.

Please check with our VIARES Individual Recommendation Builder™ and if you still need support contact our talent specialist for advise.

Our training courses are built to support new talents for the industry and those who already know a bit about clinical research.

VIARES is a global online platform and we have students from all continents. You can access and learn from any location. 

You can access all courses as long as your account is active and your monthly fee is covered.

Our trainings are recognized by the global CRO industry.

Just sign up today and get started immediately.

More and more entry level roles now require some work experience and/or relevant clinical research training. Our training courses will help bridging this step. We are actively promoting you with our industry partners like.

Yes we do. Next to the training courses we also provide career services including:

  • access to our daily updated global job listing
  • you can join our talent community, where we reach out to you with job opportunities we get from our network
  • a free online course to get your CV up and running
  • paid application coaching with our talent expert

Our trainings range from 50 to over 150 hours in total. Please see the training pages.

Each program consists of multiple modules. Our modules can contains eLearning, assignments, tests and live and recorded webinars.

Woman sitting by a window, writing in a notebook, related to Viares courses and FAQs.

Payment and Pricing Question

We understand your concerns regarding the safety of online payments, and we want to assure you that we prioritize your security.

For your convenience and peace of mind, we use Stripe and PayPal as our global payment providers. Both of these platforms are renowned for their robust security measures and have extensive experience handling millions of transactions securely.

Here are a few key points about our payment process:

  • Secure Payment Providers: Stripe and PayPal are industry leaders in payment processing, employing state-of-the-art encryption and fraud prevention measures to ensure your payment information is safe.
  • No Stored Payment Information: We do not store any of your payment details on our servers. All sensitive information is handled directly by Stripe and PayPal, ensuring an additional layer of security.
  • Trusted by Many: With over 25,000 transactions successfully handled, we have a proven track record of secure and reliable payment processing.

Please check the course pages for actual prices.

We run promotions on the website during the year to support as many students globally as possible.

No – all our certificates are included in our training courses.

The monthly installments plan is our offer to have an affordable plan to purchase our services. Your monthly plan ends automatically after the contracted number of installments.

You can cancel your monthly plan any time, yet we do charge the outstanding monthly installments and any open service fees with one final payment.

The monthly installments are a way to pay the full course fee in smaller amounts and should help you. This is still a contractual obligation for the full course fee.

You might ask why not cancel without a final charge? Consider you are going to watch a movie and decide to leave before the film ends. Would you expect to only pay part of your ticket?

Access our online courses, improve your application documents and approach and find your jobs from over [total_jobs] opportunities today. All for an affordable annual membership fee or an unlimited access. Check our annual membership pricing here.

VIARES is flexible. There are no pesky contracts and no commitments. You can easily cancel your account up to two months before an annual renewal date. There are no cancellation fees.

We run promotions on the website during the year and we offer monthly installment plans to support as many members globally as possible.

No – all our certificates are included in our training courses.

You can complete the training course without additional cost. What we charge individually are:

  • download of the online learning material if you choose €9.90
  • any additional exam attempts up to € 19.90 for 2 attempts
  • a Failed Payment Service Fee of EUR 7.90 net is a charge that is incurred when a payment is unsuccessful due to insufficient funds or an incorrect payment method. This fee is necessary as every failed payment requires manual administrative efforts and harms our financial score with global payment providers.

Your previous plan remains valid.

If you have a life-time plan, there is no change for you. You can buy a membership plan to extend your access any time.

If you have a monthly installment plan, you can change after full completion of your current plan.

Course Questions

No. We treat all our participants equal and provide all the same exam setup.

Each program can consist of multiple modules. Each Module can contain E-Learnings, Assignments, Tests and live and recorded webinars.

The assignments vary – from some extra free/online certificates to analysis of study related information, to creating specific study documents.
In some of the programs we test you per each module, please check the Academy LMS for details.

You can take the exam as often as needed.

Our certificates are provided after successful completion of the training course including the exam. For most trainings students need to achieve 70% of possible points on the training modules. Please check the training course details after enrollment.

Yes, our training courses are designed in a way that you can decide when you take what activity. You can do that 24/7 during your one year enrollment.

This means, that you have full control of when you take what activity in the training. You decide your pace.

Yes, all our training courses come with the direct interaction possibility with the trainers via the learning management platform. Our Academy team is available for your support any time.

It depends on the course, therefore please check the course details. All information on duration and learning hours are average estimates based on completion timelines of previous graduates.

One Continuing Education Unit (CEU) is defined as 10 contact hours (1 hour = 60 minutes) of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. The primary purpose of the CEU is to provide a permanent record of the individuals who have completed one or more non-credit educational experiences.

No. We treat all our participants equal and provide all the same exam setup.

Each program can consist of multiple modules. Each Module can contain E-Learnings, Assignments, Tests and live and recorded webinars.

The assignments vary – from some extra free/online certificates to analysis of study related information, to creating specific study documents.
In some of the programs we test you per each module, please check the Academy LMS for details.

You can take the exam as often as needed. The cost for two attempts is included in the training course fee. Two additional attempts are up to €19.90. We might need up to three business days for activation, so please plan accordingly.

Our certificates are provided after successful completion of the training course including the exam. For most trainings students need to achieve 80% of possible points on the training modules and the final exam. Please check the training course details after enrollment.

Yes, our training courses are designed in a way that you can decide when you take what activity. You can do that 24/7 during your one year enrollment.

This means, that you have full control of when you take what activity in the training. You decide your pace.

Yes, all our training courses come with the direct interaction possibility with the trainers via the learning management platform. Our Academy team is available for your support any time.

It depends on the course, therefore please check the course details. All information on duration and learning hours are average estimates based on completion timelines of previous graduates.

One Continuing Education Unit (CEU) is defined as 10 contact hours (1 hour = 60 minutes) of participation in an organized continuing education experience under responsible sponsorship, capable direction, and qualified instruction. The primary purpose of the CEU is to provide a permanent record of the individuals who have completed one or more non-credit educational experiences.

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